Getting Started

You’ll have your first photo on the wall in under 10 minutes.

Before you start

• No need to plug it in. Wallie ships with charge — enough to get through setup with room to spare. You can top it up later, or leave it plugged in while you set up if that’s easier.
• Have your Wi-Fi password ready. (Or skip Wi-Fi entirely — see Step 3.)

Step 1 · Turn on Wallie

Press the button on the back of the frame. The LED starts blinking blue — that confirms Wallie is awake and ready to pair.

Wallie’s e-ink display already shows a QR code out of the box (e-ink keeps the image even without power, so it’s there from the factory). Powering on doesn’t change the screen — it just wakes Wallie up so it can connect.

Step 2 · Scan the QR code with your phone camera

Open your phone’s camera and point it at the QR code on Wallie’s display — same as scanning a menu at a restaurant.

A link will pop up. Tap it.

• If you don’t have the Wallie app yet, the link installs it for you and picks up where you left off.
• If you already have the Wallie app, it opens straight to setup with this frame.

You don’t need to type anything in. The link knows which Wallie you’re setting up.

Step 3 · Pick how Wallie connects

The app will ask:

• Connect to Wi-Fi (most people) — Wallie syncs photos from your phone over your home Wi-Fi. Pick your network and enter the password.
• Skip Wi-Fi — Wallie runs without internet. Photos go straight from your phone to the frame whenever you send them. Good for hospitals, care facilities, remote cabins, or anywhere you’d rather not put a frame on your network.

Wallie uses 2.4 GHz Wi-Fi. If your network shows two options, pick the regular one — not the one with “5G” in the name.

Step 4 · Pick your first photo

The app walks you through picking a photo from your phone. Once you choose:

1. You’ll see a preview of how it’ll look on the frame.
2. Tap the button to send it.
3. Your photo appears on the frame in a few moments.

That’s setup. Naming the frame, sharing it with your household, and changing settings all happen later from the app.

Step 5 · Add more photos any time

Once Wallie’s set up, you’ll spend most of your time in two places in the app:

• Frames — see what’s on each Wallie, change albums, settings, schedule.
• Photos — your library.

To add photos, open an album and tap Add Photos. Wallie shows them on its next update.

Want a new photo right now? Press the button on the back of the frame. Green flash → next photo.

Hanging it on the wall

• Check the battery first. Open the app — Frames → tap your frame — and look at the percentage at the top. If it’s low, give it a few hours on USB-C before mounting. A full charge takes about 8 hours and lasts months.
• Use the included hardware to hang it like any other framed picture.
• E-ink looks great in any light, including direct sun — no glare, no washout. The only thing to keep in mind is sustained heat (a sunny summer windowsill, right above a heating vent) — that’s a battery concern, not a display concern.
• The power button is on the back of the frame — out of sight, but easy to reach.

Cleaning your Wallie

A soft, dry microfiber cloth is all you need. No cleaners of any kind — no water, no sprays, no glass cleaner. Full details: Caring for your Wallie.

Charging & battery

• USB-C cable included — bring your own charger. Any standard phone charger brick works. Laptop USB ports and USB battery packs work too.
• A full charge takes about 8 hours from empty. It’s fine to leave it plugged in overnight, or to top up partially whenever it’s convenient.
• Use it while charging — Wallie keeps showing photos.
• Plug in any time. No need to drain it first.

For battery safety, heat guidance, and what to do if something seems wrong — see Safety & Care.

Checking the battery level

In the Wallie app: Frames → tap your frame. The battery percentage and icon are at the top of the frame’s detail screen, with color coding:

• Above 20% — you’re good
• 20% or below — orange icon, time to plug in soon
• 10% or below — red icon, plug in now

Check the battery in the app from time to time, or set yourself a reminder. Once a month or so is plenty.

How long it lasts

A full charge lasts several months up to a year, depending on your frame settings (which mode you’re in, refresh frequency, wake hours). See Using Your Frame for how those choices affect battery.

Done. What now?

→ Using Your Frame — daily controls, scheduling, sharing with your household.