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Getting Started

You’ll have your first photo on the wall in under 10 minutes.

  • Plug in your Wallie with the included USB-C cable to top up before first use.
  • Install the Wallie app from the App Store or Google Play.
  • Have your Wi-Fi password handy. (Skip if you’ll set up without Wi-Fi.)

Press the power button on the back of the frame once.

The display will show a 4-character pairing code, and the LED will blink slowly in blue — Wallie is ready to be set up.

What the LED is telling you

LightMeaning
Blue, slow blinkReady to pair (waiting for the app)
Blue, solidConnected to the app
YellowConnecting to Wi-Fi
Green flashSuccess
Green slow blinkWorking (downloading or refreshing)
RedSomething went wrong — see Troubleshooting

Step 2 · Open the app and find your frame

Section titled “Step 2 · Open the app and find your frame”
  1. Open the Wallie app.
  2. Create your account (or sign in with Apple/Google).
  3. Tap Add Frame.

The app finds your Wallie automatically over Bluetooth. When prompted, type in the 4-character code showing on the frame. The blue light goes solid once your phone connects.

The app will ask how you want to set up.

  • With Wi-Fi (recommended) — Wallie syncs photos from your account in the cloud. Pick your home network and enter the password.
  • Skip Wi-Fi setup — Wallie will run fully offline. Photos transfer directly from your phone over a private connection (called Direct Transfer). Good for vacation homes, places without internet, or maximum privacy.

Wallie needs 2.4 GHz Wi-Fi. If your network has both 2.4 GHz and 5 GHz, pick the regular network — not the one with “5G” in the name.

The app walks you through picking a photo from your camera roll. Once you choose one:

  1. The app shows a preview with your photo and the frame’s name.
  2. Tap the button to continue (it’ll say Connect to Wi-Fi if you picked cloud mode, or Get Started if you picked Skip Wi-Fi setup).
  3. Wallie finishes pairing and your photo appears on the frame within a few moments.

That’s it — naming the frame, household sharing, and other settings happen later from the Frames tab.

Once Wallie is set up, you’ll spend most of your time in the app’s Frames and Photos tabs:

  • Frames — see what’s on each Wallie, change albums, schedule, settings.
  • Photos — your library, organized however you like.

To add more photos, open an album and tap Add Photos. Wallie picks them up on its next refresh — or right away if you’re in Responsive Mode.

Quick tip: Want to skip to the next photo on the wall? Press the power button on the back of the frame. Green flash → next image.

  • Use the included hardware to hang it like any other framed picture.
  • E-ink looks great in any light, including direct sun — no glare, no washout. The only thing to keep in mind is sustained heat (a sunny summer windowsill, right above a heating vent) — that’s a battery concern, not a display concern.
  • The power button is on the back of the frame — out of sight, but easy to reach.

The display surface is finished like a fine art print, not glass. Keep it simple:

  • Dust with a soft, dry microfiber cloth — the same kind you’d use on a phone or eyeglasses.
  • No cleaners of any kind. No water, no sprays, no alcohol, no glass cleaner, no wood polish, no paper towels.
  • For the wood frame, a light dusting is all it needs.
  • USB-C cable, any charger. Phone charger, laptop port, USB battery pack — they all work. The cable’s in the box.
  • A full charge takes about 8 hours from empty. It’s fine to leave it plugged in overnight, or to top up partially whenever it’s convenient.
  • Use it while charging — Wallie keeps showing photos.
  • Plug in any time. No need to drain it first.

In the Wallie app: Frames → tap your frame. The battery percentage and icon are at the top of the frame’s detail screen, with color coding:

  • Above 20% — you’re good
  • 20% or below — orange icon, time to plug in soon
  • 10% or below — red icon, plug in now

Wallie also flashes a yellow warning light when battery is getting low, so you’ll notice even without the app.

A full charge lasts several months up to a year, depending on your frame settings (which mode you’re in, refresh frequency, wake hours). See Using Your Frame for how those choices affect battery.

Using Your Frame — daily controls, scheduling, sharing with your household.